Cancellation Policy

At SM Enterprise, we understand that plans can change, and we aim to make the cancellation process straightforward. This Cancellation Policy outlines the terms and conditions for canceling services or purchases with us.

1. Eligibility for Cancellation

You may request a cancellation under the following conditions:

• Cancellation requests must be submitted within 7 days of purchase.
• The service or product must not have been fully utilized or accessed.
• A valid proof of purchase (e.g., receipt or order confirmation) must be provided.

2. How to Request a Cancellation

To request a cancellation, follow these steps:

1. Contact our support team at sirajus.trade@gmail.com or call +880 1789 787 197.
2. Provide your purchase details and reason for cancellation.
3. Our team will review your request and respond within 3-5 business days.

3. Refunds for Canceled Services

Refunds for cancellations are subject to our Refund Policy. Approved cancellations may result in a full or partial refund based on the extent of service delivery.

4. Non-Cancelable Items

Certain services or products may not be eligible for cancellation:

• Fully completed or delivered services.
• Digital content or materials that have been accessed or downloaded.

5. Changes to This Policy

We reserve the right to update or modify this Cancellation Policy at any time. Changes will be effective immediately upon posting on our website.

6. Contact Us

If you have any questions or concerns about our Cancellation Policy, please contact us:
Email: sirajus.trade@gmail.com
Phone: +880 1789 787 197

At SM Enterprise, we value your trust and aim to provide a seamless experience. Thank you for choosing us!